At VIP Fishing, we strive to make your shopping experience as smooth and enjoyable as possible. From placing your order to delivering it right to your doorstep, we handle everything with care and precision. We’re proud to offer worldwide shipping, ensuring that no matter where you are, you can access the best fishing gear on the market. Below, you’ll find all the essential details about our order and shipping process.
Placing an order: how it works
Ordering from VIP Fishing is simple and straightforward. Here’s how to place your order:
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Browse & Select Products: Explore our extensive range of fishing gear, including rods, reels, lures, and accessories. Once you’ve found what you need, simply add the items to your cart.
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Review your cart: Click on the shopping cart icon to review your selected items. You can adjust quantities, apply discount codes, or remove products before proceeding.
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Checkout: Click the “Checkout” button and follow the prompts. You’ll be asked to enter your shipping address, choose your preferred shipping method, and select a payment option.
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Secure Payment: We offer a variety of secure payment methods, including credit/debit cards, Apple Pay, Google Pay, PayPal, and much more. Rest assured, your payment information is encrypted and protected.
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Order Confirmation: Once your payment is successfully processed, you’ll receive an order confirmation email with all your order details and an estimated delivery date.
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Track Your Order: After your order is shipped, we’ll send you a tracking number so you can monitor your package every step of the way.
Payment Methods: Safe & Convenient Options
We understand that convenience and security are essential when shopping online. That’s why we offer a variety of payment methods to suit your needs:
- Credit & Debit cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
- Digital wallets: For a quick and seamless checkout, use Apple Pay or Google Pay.
- PayPal: Pay easily and securely with your PayPal account.
All transactions are secured with SSL encryption, ensuring your personal and payment details remain safe.
Worldwide Shipping: Delivering to Over 100 Countries
We’re proud to offer worldwide shipping, making our products accessible to fishing enthusiasts all around the globe. Whether you’re fishing in the lakes of Finland, the rivers of North America, or the coasts of Australia, we’ve got you covered.
Shipping Rates & Delivery Times
Our shipping rates and delivery times vary based on your location and the shipping method you select at checkout:
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Standard Shipping:
- Europe: 5-10 business days
- North America: 7-14 business days
- Asia & Oceania: 10-15 business days
- Rest of the World: 10-20 business days
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Express Shipping:
- Europe: 2-5 business days
- North America: 3-7 business days
- Asia & Oceania: 5-10 business days
- Rest of the World: 5-12 business days
Note: Delivery times are estimates and may vary due to customs processing, local holidays, or other unforeseen circumstances.
Shipping Costs
- Flat Rate Shipping: A flat rate shipping fee will be applied based on your region.
- Express Shipping Fees: Additional fees apply for express shipping. The exact cost will be calculated at checkout.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package through our website or directly on the courier’s website. Stay updated on your delivery status in real-time!
Order Processing & Dispatch
Our team works diligently to process your orders as quickly as possible. Here’s what you can expect:
- Order Processing Time: Most orders are processed and dispatched within 1-2 business days. During peak seasons (like holidays or special sales), processing times may extend to 3-4 business days.
- Same-Day Dispatch: Orders placed before 12:00 PM (Helsinki time) on business days are eligible for same-day dispatch.
Special Notes:
- Orders are processed Monday through Friday, excluding public holidays.
- If an item is out of stock, we will notify you immediately with an estimated restock date or offer an alternative product.
Customs, Duties, and Taxes
For international orders, please be aware of the following:
- Customs Fees: Depending on your country’s regulations, additional customs duties, taxes, or import fees may apply. These charges are not included in our prices or shipping fees and are the responsibility of the customer.
- Documentation: We provide all necessary documentation to facilitate smooth customs clearance. If your package requires additional information, our customer service team will assist you promptly.
Returns & Exchanges: 14-day return policy
Your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 14-day return policy:
- Eligibility: Items must be unused, in their original packaging, and returned within 14 days of delivery.
- Return Process: Contact our customer service team to initiate a return. We’ll provide you with a return authorization number and shipping instructions.
- Refunds & Exchanges: Once we receive your returned item, we’ll process a full refund or exchange within 5 business days. Please note that return shipping costs are the responsibility of the customer unless the return is due to a product defect or shipping error on our part.